Stephen Loynd Founder & Principal Analyst, TrendzOwl

Stephen Loynd has spent his career observing the information and communications revolution spreading across the planet. He previously served as Global Program Director of the Digital Transformation Practice at Frost & Sullivan. Stephen launched TrendzOwl in 2019 as a market intelligence and advisory firm interested in a set of interrelated areas impacting today’s global enterprises – from BPO to the world of telecom services and devices. The central theme animating TrendzOwl’s work is that exponential technological change is supercharging an era of immersive techno-consumerism and the increasingly high service expectations that come with it.