Jim Farnsworth joined Glowtouch in May of 2023 in the role of SVP of Growth. He brings a
wealth of experience as part of a storied career serving enterprises around the world. Prior to
Glowtouch, Jim served as Executive Vice President – Americas Business Development for
Sykes Enterprises until their acquisition and also supported AmplifAI and Carenet in leading
their strategic sales efforts. Jim has worked across the business services space as co-founder
of his own consulting and professional services company — virtualwirks; and has served in
various senior executive roles with Teleperformance, TTEC, Alpine Access, Conduit Global and
MCI Communications. These roles span the business spectrum including sales, operations,
strategy, finance, and human resources. Jim brings more than 20 years of experience with
innovation, service and leadership for complex businesses and their customers, ranging in size
from SMB to Fortune 500® companies. Throughout his career, he has repeatedly developed
complex customer solutions for some of the world’s leading brands. A native New Mexican, Jim
holds a degree in International Relations and Business from the University of New Mexico and
resides in Denver Colorado.